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Frequently asked questions
Is this working automatic?

Yes. You don't need to be all time online or have open web browser. You can go to sleep and mining will be continue. Make sure set your wallets up before you buy any contract.

When does mining start?

We are 24/7 monitoring our orders soon the payment confirmed our engineer set it up for you. Up to 2 hour. if you have any problem contact us or use or live chat.

How to withdraw funds to the wallet?

Click on Withdrawals button and create new, type amount of coins you would like to withdraw. You will see your transaction in Withdrawal section with status.

On your dashboard Under settings / Wallets please set your wallet addresses.

What are your payment methods?

We are using coinpayments operator. All currency available.
Coming soon methods : Paypal, Blockchain, Coinbase

Is it possible to mine different coins at the same time?

Yes, you can mine any coin at the same time.

Where is your mining farm located?

Our main data center are located in Central Europe and US. For security reasons, we do not disclose the exact location of our mining farms.

How frequently will I receive my payouts?

Payouts are generated daily, but you will receive your payouts only once they have accumulated to a certain quantity.

How long does the contract last?

All contract is for Two years. After 2 years You can extend contract on next 2 years.

How do I purchase mining contract?

It is very simple. Once you have your account created new user menu will show once you are logged in. Click on Deposit and add funds to your account. On top of the page click on "Packages" link. Once you are on that page you can see plans available, select it and click on Purchase.

What is the maximal investments amount?

For non KYC user the maximal investment / account is 50.000.
For KYC user we don't limit the maximal investment amount.

Do you have Referral System?

Yes! Our referral system working different like every other. We value everyone who willing to help us grow.
Invite levels as follows. Each purchased contract gives the referrer points. Example: Your referral buying 80usd contract, you get 80 Points. You need to activate it and start earning points!

LvL 1 : 1% commission after 400 Points
LvL 2 : 2% commission after 2500 Points
LvL 3 : 5% commission after 5000 Points
LvL 4 : 10% commission after 11000 Points
LvL 5 : 15% commission after 16000 Points
LvL 6 : 17% commission after 20000 Points
LvL 7 : 20% commission after 25000 Points

For more information please contact our support.

Withdrawal in same coin i mine?

Yes! We are only paying out the coin you mined. Please make sure you have the right wallet.

Limits on withdrawal?

Minimum payout depends on you, if you accept high network fee.
Non verified users max payout 6000 usd / month
Maximum payout for verified users unlimited.

No delay or limits between withdrawals. You can withdraw every day if you wish.

Do you offer discounts?

We try offer discounts when is possible. Please read the news for find any discounts.

KYC form required?

No! Only if you want to invest more then 50000 USD.

Do you have Live support?

Yes! We have agent online always. Please open ticket or chat with us live.

When the Exchange coming?

We are planning our beta test later this year. Soon more news coming.

Why only 10 Masternode available?

We want to give our users the best chance to be the first who owns 1 MN.

How many Masternode available now?

Only 10 Masternode available before release. After release the only way to setup a masternode if you mining it. you need to mine 20.000 coin for 1 Masternode.

Crypcity have any social media?

We only using Twitter and Telegram. Our Telegram channel linked with inbuilt site chat on your dashboard.

Can i register more accounts?

NO! We not allow multiple account creation. Soon we find out account frozen!